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How to register: plan administrators

Group Benefits Connect is our simple portal for all your account management needs. Here’s a step-by-step guide to getting set up.

How to register

1. Go to the Group Benefits Connect sign in page.

2. Click the “Register here” link.

3. You should now see the user registration page:

  • Simply enter your email address
  • Read the terms and conditions of our website
  • Check the box beside “I have read and agree to the Terms & Conditions”
  • Click “Next”

4. Select your user type – plan administrator* – then click “Next”.

* Select this if you’re the person at your company who’s responsible for advising Victor of any employee additions, changes or terminations. If some of these tasks are shared among multiple people at your organization, those individuals may also register as “alternate” plan administrators, so long as we receive confirmation from the administrator we have on file for your group before approving the registration.

  • Note: if you don’t see your user type listed as an option, it means that you have already registered. Go back to the sign in screen and sign in from there. If you’ve forgotten your email address and/or password, click on “Forgot password?” for help.

5. Follow all instructions on the next screen:

  • Complete all fields in the registration form.

6. Click on the submit link: your registration will be reviewed and you should receive a confirmation email within one business day advising you that your online account has been activated. At that point, you can sign in.

Here’s a quick recap of the advantages of Group Benefits Connect for plan administrators

  • Access our resource centre full of useful materials, including administration and claim forms, benefits guides and an up-to-date administration guide
  • Access up-to-date Benefits Booklets, a schedule of benefits and plan member enrollment details
  • Sign up for electronic invoice email notifications and/or view previous invoices
  • Quickly change or terminate an employee's benefits with the self-administration tool
  • Manage enrollments through our online dashboard
  • And more

Need help navigating Group Benefits Connect?

Send an email to
We’ll help you overcome any obstacles or roadblocks with the site –
so you can spend less time managing your program, and more time on
your clients or employees.

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