I have important information to share regarding Victor Small Business. After careful consideration, Victor has made the difficult decision to close Victor Small Business and the Victor for Agents quoting platform at the end of the year. All existing policies bound through Victor Small Business are affected by this closure.
Note: Policies and business bound with Victor Specialty and ICAT will not be affected.
This change reflects Victor’s strategic focus to grow our core specialty programs, our wholesale business, and developing innovative middle market solutions to better meet the evolving needs of you and your clients in these segments.
Taking care of our existing Victor Small Business agency partners is a top priority. To ensure a seamless transition, we are transitioning the bulk of our current book of small business to BTIS, a leading MGA and one of our existing providers. In addition, a few of our programs and lines of business will continue to be managed through Victor.
Please review the details below for additional information.
Servicing of existing policies will continue to be managed by Victor until the renewal date. If you have any questions, please contact the Victor Service Team at victorforagents@victorinsurance.com or (833) 423-0746.
Victor Small Business will not accept policies with effective dates beyond December 15, 2025. Please ensure any pending submissions in Victor for Agents are processed before this date.
Policies requiring an effective date after December 15, should be directed to the following:
You will receive renewal information from BTIS or Victor as carrier transfer schedules are complete.
Be on the lookout for additional communications on the renewal process for each carrier.
Complete your registration with BTIS now to ensure accounts are set up for renewal notices and commission payments. If you have questions for BTIS, please email insidesales@btisinc.com or call (877) 649-6682.
We understand you may have questions or need assistance during this period. Please do not hesitate to reach out to me or your Victor Business Development Manager.
Alternatively, review our Frequently Asked Questions below or contact our Service Team at (833) 423-0746 Monday-Friday 8:00 A.M. - 5:00 P.M. ET or victorforagents@victorinsurance.com.
Thank you for your dedication and partnership over the years. We appreciate your understanding and support as we navigate this transition.
All the best,
Mike Ferber
Head of Victor Small Business
Transitioning to BTIS
Existing policies will remain in force and honored according to their terms, however renewals and claims support for the following policies will transition to BTIS.
Note: Homesite will not renew existing BOP and General Liability policies written with Victor. More information will be provided for future options for these policies soon.
Staying with Victor
The following business lines and policies will remain at Victor
Not affected
The following business written with Victor Specialty and ICAT will not be affected, including:
Servicing of existing policies will continue to be managed by Victor. If you have any questions, please contact the Victor Service Team at victorforagents@victorinsurance.com or (833) 423-0746.
You will receive renewal information from BTIS or Victor (as noted in the "What business is affected?" question above) as carriers transfer schedules are complete.
IMPORTANT: Please ensure you complete registration with BTIS to ensure accounts are set up to receive renewal notices and commission payments.
No. Victor Specialty and ICAT products will not be affected, including:
Talks are ongoing with internal and external stakeholders to determine the future state of the Victor for Agents platform and details will be provided once plans are finalized.
BTIS (Builders & Tradesmen’s Insurance Services, Inc.) is a nationwide MGA dedicated to providing small businesses with high-quality, affordable insurance solutions. With a focus on speed, service, and simplicity, BTIS offers a broad range of commercial insurance products including general liability, workers’ compensation, business owners policies, bonds, commercial auto, and more. BTIS empowers agents with intuitive technology, superior service, and programs that help them compete and win in today’s market.
It only take a few minutes and will ensure your exisiting accounts are set up for renewal notices and commission payments.
You will receive renewal information from BTIS or Victor as carrier transfer schedules are complete. (Review the carrier breakdown in the "What business is affect?" question above.)
Additional information regarding the renewal process for each carrier will be shared at a later date.
Get ready with BTIS
Complete your registration with BTIS now to ensure accounts are set up for renewal notices and commission payments. If you have questions for BTIS, please email insidesales@btisinc.com or call (877) 649-6682.
Effective December 15, Victor Small Business will no longer accept new business submissions in Victor for Agents. Please ensure any pending submissions are processed before this date.
After December 15, new business opportunities should be directed to BTIS or Victor Access, as appropriate.
Please contact your Business Development Manager or our Victor Small Business Service Center if you have any questions or concerns. Additional communications will be sent via email in the coming weeks to provide further details and timelines for the transition of the business you have with Victor Small Business.
Service Center