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Mark Bates

Chief Operating Officer, Victor

Mark Bates is the Chief Operating Officer for Victor. He ensures operational consistency and efficiency across the organization, globally.

Prior to his role at Victor, Mark held several senior leadership positions at Marsh, including Chief Operating Officer for Marsh Private Client Services; Chief of Staff to the CEO of Insurance Services Businesses; Chief Marketing Officer for US Commercial Brokerage Business; National Head of Client & Market Insights; and National Head of Pricing of Services.

He was previously a Partner at Oliver Wyman, where he sold and led strategy consulting engagements with Fortune 500 companies to develop and execute growth and go-to-market strategies. Before that, he worked at CarnaudMetalbox, Europe's largest food-packaging manufacturer, where he led the company's transformation to lean production in the firm's UK and German operations.

He holds an MS in Engineering from Cambridge University.