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Annual Travel Insurance

Travel is full of unexpected adventures. But it can also be full of unexpected setbacks.

If you have a medical emergency and you are out of your home province, you may not know where to turn, who to talk to or how to deal with it. This is where we come in.

Travel with fewer worries slowing you down

When you enroll in a MROO Health or Health & Dental Insurance Plan, consider adding MROO’s Annual Travel Insurance. Choose between our Basic Plan (emergency medical coverage) or Premium Plan (emergency medical coverage plus trip interruption, trip cancellation and lost luggage). With the Premium Plan, you can travel with even greater confidence, knowing that help is always by your side.

Basic Plan

Provides coverage for trips of up to 180 days per year, with up to $5 million of coverage per insured person, per trip (subject to certain benefit limits), a favourable stability period for pre-existing medical conditions (three months for high blood pressure and six months for other conditions), no maximum age limit for coverage once enrolled, and the ability to change the trip duration annually with no medical questions. 

Premium Plan

Includes everything that comes with basic coverage plus:

  • Trip cancellation insurance
  • Trip interruption insurance
  • Lost luggage insurance

This extra protection can be purchased when applying for Health Insurance or you can upgrade from the Basic Plan at renewal annually.

Please note

MROO’s Annual Travel Insurance must be purchased at the time of enrollment in a MROO Health or Health & Dental Insurance Plan. It cannot be purchased on its own. You can change your plan and/or your trip duration annually at renewal. MROO's Annual Travel Insurance Plans are underwritten by The Manufacturers Life Insurance Company (Manulife). Some portions may be underwritten by First North American Insurance Company (FNAIC), a wholly owned subsidiary of Manulife.

Plan benefits and eligibility

You and/or your spouse must be covered under the Government Health Insurance Plan of your province or territory of residence (such as OHIP) and have your permanent residence in Canada to enroll in one of MROO’s Annual Travel Insurance Plans.

When you and/or your spouse apply for the MROO Health Insurance Plan, this will be the only chance to enroll in MROO’s Annual Travel Insurance. When you’re accepted in the MROO Health Insurance Plan, you’re guaranteed acceptance into one of our Annual Travel Insurance Plans.

If you and your spouse are applying for the MROO Health Insurance Plan as a couple and you are adding Annual Travel Insurance, you must take couple coverage for both plans.

Emergency medical coverage is provided for trips of up to 180 days of the year. This includes:

  • Up to $5 million of coverage per insured person, per trip (certain benefit limits apply)
  • Favourable stability period for pre-existing medical conditions
    - Three months for high blood pressure and six months for other conditions
  • Lifetime benefits: once enrolled, there is no maximum age limit for coverage
  • Flexible benefits: you can change your plan and/or your trip duration (with no medical questions) annually at renewal

If you are taking a longer trip than the trip duration you selected for your MROO Annual Travel Insurance Plan, you can contact our travel insurance provider directly at 1-833-389-1088 to purchase a separate, individual travel insurance plan for the additional days.

After enrollment, you’ll be given a medical assistance card with emergency telephone numbers, which you must call before getting medical assistance, in the event of a medical emergency.  For non-medical benefits, please refer to your policy.

Here is a chart showing some of the Basic Plan benefits:

Benefit Limit
Benefit Limit
Hospital or medical facility accommodation Reasonable and customary charges*, private room
Incidental expenses Up to $250
Physician charges Reasonable and customary charges*
Private duty nurses Up to $5,000
Diagnostic services Reasonable and customary charges*
Medical appliances Reasonable and customary charges*
Paramedical services Up to $500 per profession
Prescriptions 30-day supply per prescription
Lost prescriptions Up to $250
Ground ambulance services Reasonable and customary charges*
Emergency air transportation Reasonable and customary charges*
Transportation to bedside Economy round-trip airfare and up to $250 per day, to a maximum of $5,000 for meals and accommodation per trip
Return of travel companion One-way economy airfare
Return of deceased Up to $15,000 for the cost of preparation and transportation of deceased, or up to $5,000 for cremation and/or burial
Meals and accommodation Up to $250 per day, to a maximum of $5,000 per trip
Treatment of dental accidents Up to $2,500
Treatment of dental pain Up to $300
Pet return Up to $500
Vehicle return Up to $10,000
Alternate transportation Up to $5,000
Medical referral Up to $75,000 per person, per lifetime
Overall maximum medical travel insurance $5,000,000 per insured person, per trip

1  Certain conditions, limitations and exclusions may apply.

* Reasonable and customary charges mean charges incurred for goods and services that are comparable to what other providers charge for similar goods and services in the same geographical area.

The Premium Plan includes all benefits under the Basic Plan. In addition to those benefits, it also includes:

Benefit Limit
Benefit Limit
Trip cancellation Up to $5,000 per insured person, per trip
Trip interruption Up to $5,000 per insured person, per trip
Lost luggage Up to $1,000 per insured person, per trip
Out-of-pocket expenses Up to $100 per day, per insured person, up to a maximum of $1,000 for all insured persons combined, subject to the overall maximum of $5,000 for Trip interruption

If you have a pre-existing medical condition, it will be covered provided your condition has remained stable for a period of six months immediately before departure.

For high blood pressure conditions only, the stability period is three months.

Your policy will include the definition of “stable”. Refer to your policy for the complete list of benefits, exclusions and limitations.

Pre-existing conditions are applicable to the Basic Plan. Pre-existing medical conditions may need to be stable for a certain period of time in order to be eligible for coverage under this insurance, even when no medical questionnaire is required.

Refer to your policy for information on how claims are managed.

The information found on this web page is intended for promotional purposes and is not an insurance policy. It is not an offer of insurance. It contains some information about coverages offered by The Manufacturers Life Insurance Company but it does not list all of the conditions and exclusions that apply to the described coverages. The actual wording of the policy governs all situations. The products described are subject to change without notice at any time.

Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. © 2026 The Manufacturers Life Insurance Company. All rights reserved. Administered by Victor Insurance Managers Inc.

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