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How to register: plan members

Group Benefits Connect is our simple portal for all your benefits coverage needs. Here’s a step-by-step guide to getting set up. 

How to register

  1. Go to the  Group Benefits Connect sign in page. 
  2. Click the “Register here” link. 
  3. You should now see the user registration page: 
    • Simply enter your email address 
    • Read the terms and conditions of our website 
    • Check the box beside “I have read and agree to the Terms & Conditions” 
    • Click “Next” 
  4. Select your user type – plan member – then click “Next”. 
    • Note: if you don’t see your user type listed as an option, it means that you have already registered. Go back to the sign in screen and sign in from there. 
  5. Follow all instructions on the next screen:
    • You’ll need your identification (ID) number found on your Victor Benefits Card 
    • Your ID number begins with three letters, e.g. “EGI”
  6. Click on the submit link.
  7.  Your temporary password will be sent to you by email. Use your email address and new Victor password to sign in.

Here’s a quick summary of the advantages of Group Benefits Connect

  • You can now submit claims and access key health services like EAP in one place – Victor Central, our Claims & Digital Wellness Centre. It’s a direct link from Group Benefits Connect 
  • Download administration and claim forms 
  • Download your Benefits Booklet or coverage summary, including detailed dependent and beneficiary information 
  • Access wellness resources and download helpful benefit guides 
  • And more 

Need help navigating Group Benefits Connect?

Send an email to benefits.help.ca@victorinsurance.com. 
We’ll help you overcome any obstacles or roadblocks with the site – 
so you can spend less time managing your benefits, and more time 
making the most of what matters.

About Group Benefits Connect

Group Benefits online is the smarter and faster way to manage your benefits. Stay in control with our dedicated portal. 

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